Managed Operations

Digital North can become an extension of your IT team to foster and grow your ebusiness efforts. Whether you host your equipment at one of Digital North's infrastructure partners or in-house we can design a solution to meet your needs. Our managed hosting solutions can provide greater efficiencies and experience when compared to in-house resources for many businesses. We can also provide second-tier support to your existing staff.

Our certified staff members are Windows, Unix, and networking experts averaging over 10-years of technical experience in a variety of environments. We understand mission-critical network architectures, ebusiness applications, and industry standard management processes. We are proven experts at managing ebusiness efforts. We prove it every day by managing services for over a hundred businesses.

Digital North offers several flexible monthly plans tailored to meet clients' specific needs. Our managed services plans allow clients to pre-purchase work at a discounted rate. Digital North staff can provide basic monthly system updates, weekly service maintenance, and daily monitoring and troubleshooting.

Management Plan	Bronze	Silver	Gold
Monthly Hours	1-10	11-20	21-40
Services
System Upgrades	Included	Included	Included
Security Patches	Included	Included	Included
Service Troubleshooting	Included	Included	Included
Hardware maintenance	Included	Included	Included
Event monitoring	Included	Included	Included
24x7 Service	Included	Included	Included

Digital North supports the leading Internet technologies available on the market. We have staff members that are Microsoft certified, Sun certified, Oracle certified, and Java certified. We like to think of ourselves as solutions-centric rather than platform-centric. We can integrate the solutions you need into the resources you already own.

We are able to supplement our in-house expertise with support from trusted partners. We don't believe that one company can be an expert in every technology. We strive to bring the best people to the table on every single project.

Our technologies are experienced, resourceful, and persistent problem solvers. We enjoy building challenging solutions with new technologies.

Technologies
Platforms	Windows, Linux, FreeBSD, Solaris, Cobalt, MacOS
Middleware	ASP, .NET, Cold Fusion MX, PHP, PERL, Miva, Tomcat
Application Servers	IIS, Apache, Citrix, Exchange
Database Servers	Microsoft SQL Server, Oracle, MySQL
Security Products	Watchguard, Netscreen, Checkpoint, Cisco
Load Balancing	Alteon, Cisco, F5, Macromedia
Support Systems	Arcserve, Veritas, NovaNet, Innoculate, AVG, Kaspersky